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Terms & Conditions

Terms & Conditions

At Desisto, we understand the importance of clear and straightforward terms and conditions in fostering a transparent relationship with our users and customers. Through our website, we provide a range of products and services, and the use of our website, including any purchases, is governed by these terms alongside our privacy policy. We encourage regular review of these terms as they are applicable at the time of your website use or order placement.

Our commitment is to a mutual understanding of rights and obligations. We highlight the significance of these terms, not just as a formal necessity, but as a key part of protecting both your rights as our valued customer and our rights as a business. Anyone engaging with our website and services, particularly in placing an order, affirms their legal capacity to enter into contracts and agrees to these terms without reservation.

We ask that you use our website responsibly, making legitimate inquiries or orders, and providing accurate contact information as necessary. We stress that any misuse in the form of false or fraudulent orders or incorrect information may lead to order cancellation and necessary legal steps.

Accessing our website grants you a temporary license to download materials for personal, non-commercial use, with clear restrictions on modification, commercial use, or unauthorized distribution. This license is subject to termination if these terms are violated.

The materials on our website are provided ‘as is’, and while we aim for accuracy, we make no warranties regarding the completeness or currentness of the materials. Any reliance on the material on our website is at your own risk.

Ordering from our website constitutes an offer to purchase subject to these terms, including stipulations on product availability, order confirmation, and pricing. While we endeavor to maintain accurate pricing, in the event of an error, we will provide you with the option to reconfirm at the correct price or cancel your order. We also reserve the right to refuse orders based on inaccurate information.

All prices are inclusive of VAT but exclusive of delivery charges. Various payment methods are accepted, and we ensure secure processing of transactions.

Upon delivery, the risk of the product passes to you, and ownership is transferred upon full payment. You have a cooling-off period of 14 days to terminate the contract for any eligible products, with an obligation to bear direct return costs.

We hold all copyright and intellectual property rights for the material on our website, and any misuse of the website, including the introduction of harmful technology or unauthorized access, is strictly prohibited.

We will not be liable for issues beyond our control, such as force majeure, nor for any loss or damage caused by technology-related issues while using our website.

Our communication will primarily be electronic, and for contractual purposes, this is acceptable under the law. These terms and any related contracts are governed by Portuguese law.

Please note that these terms are subject to change without prior notice, and continued use of our website implies acceptance of these terms.

By entering into a contract through our website, you are agreeing to these terms, governed by Portuguese law, with the assurance that your statutory rights as a consumer remain unaffected.

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